Cause: This error message could be due to cookie clearing.
​               Troubleshooting Step: Please refresh your browser
​

                Cause: Invalid credential used.
​                Troubleshooting Step: Please make sure that you're using the Live credential and not Sandbox. Copy the correct client id and secret. They are very similar. most users have this problem.
​

                 Cause: Normally displays on your checkout page after the app installation.
​                 Troubleshooting Steps: Set your app proxy URL like "/a/s" as the app will require this setting. You may check our 404 error troubleshooting steps for your guide and to walk you through the process.
​

                    Cause: All stores are shipping profiles now
​                    Troubleshooting Steps: Default enable as shipping profile require “enable”. Please enable Shopify shipping rate at App > More > Settings > Shipping Rate: Enable. Should fill the address to show shipping rates. If there's no address info, the shipping method won't show as it is fetched from Shopify.
​

                      Cause: Your browser could cache old settings.
​                      Troubleshooting Steps: Please go to preview funnel to see if the app is working: App > Funnels > Checkout > ... > Preview Funnel

                      Cause: A script is installed to the theme by the app, the script could be removed accidentally.
​                      Troubleshooting Steps: Re-enable the app to trigger theme script installation. You may see our the step-by-step procedure for apps that are not working after theme codes update.

​

​