All Collections
Troubleshooting
The app is not working after theme codes update
The app is not working after theme codes update

Frequently Asked Questions

Russell avatar
Written by Russell
Updated over a week ago

A script is installed to the theme by the app, the script could be removed accidentally. Re-enable the app to trigger theme script installation.

How to re-enable the app to install the script?

  1. In-app,  click "Dashboard"

  2. Click "Status", you will see the "Disable" option

  3. Click "Disable", a confirm box popup, click "Disable" and you will see Status changed to "Disabled"

  4. Click "Status" again & click the "Enable" option, a confirm box popup, click "Enable" and you will see Status changed to "Active"

  5. Done, the script is automatically re-installed

Did this answer your question?