Zone/Funnels FAQs

Frequently Asked Questions

Russell avatar
Written by Russell
Updated over a week ago

Zone/Funnel FAQs:

Q1. Is there a way to duplicate the post-upsell settings to a different type of funnel, e.g. copy "3-step Checkout" to "One Page Checkout"?
No, you can duplicate funnels of the same type only.

Q2. What happens if a customer leaves at the post-upsell page, will he/she receive the order notification?
Yes, the original purchase will be completed with a delay of ~10 mins.

Q3. I’ve set up everything and all funnels, is there a way to see the stats of zone & funnels?
Yes, you can view the stats/reports in the app Dashboard.

Q4. I can't find an option to split test discounts in post-upsell settings
Add one more product to offers for split testing (the same product is also allowed).

Q5. If we want to do post-upsells for different products, we will just use "Products to Products" and put them all under one funnel?
Yes, add multiple triggers under "Products to Products". For each post-upsell step, one offer is triggered. If you want to show multiple offers, need to create multiple steps. When there's no offer triggered, that step is skipped & move to the next one.

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